Privacy Policy for Rockwall Family Dental

Welcome to the Rockwall Family Dental privacy policy. Your privacy is important to us, and we are committed to protecting your personal information. This policy outlines how we collect, use, and protect your information when you visit our website or interact with our office.

Information We Collect

We collect the following personal information when you contact us or use our online scheduling form:

• Name
• Phone Number
• Email Address
• Preferred Day to Schedule an Appointment
• Notes for Any Questions

How We Use Your Information

We use your personal information to:

• Schedule and confirm appointments.
• Respond to inquiries and provide requested information.
• Improve our services and website functionality.
• Communicate with you regarding your appointment and other related matters.
• Send text messages, only if you have opted in (see "Text Messages" below).

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information, including:

• Encryption: Our website uses SSL (Secure Socket Layer) technology to encrypt data transmitted through our site, as provided by Wix.
• Secure Hosting: Our website is hosted on secure servers with industry-standard security measures, including firewalls and regular updates.
• Access Control: Access to personal information is restricted to authorized personnel only.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, managing appointments, or conducting business. These parties are obligated to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to legal processes.
• Text messages: We will not sell, rent, or share your mobile phone number or your text-message opt-in data and consent with any third parties or affiliates for their marketing purposes. Mobile information is shared only with service providers that help us send the texts you asked for, and they may not use it for any other purpose.

Text Messages (SMS)

If you choose to, you can sign up to get text messages from Rockwall Family Dental. Here is how our text program works:

• How you opt in: You only get our texts if you check the text-messaging box on our contact form or another form on our website, or tell our office that you want texts. Accepting this Privacy Policy does not sign you up for texts. Checking the box is never required to submit a form or to be our patient.
• What we send: Appointment reminders, patient care messages, replies to your questions (conversational messages), and, if you agree, marketing messages such as special offers.
• How often: Message frequency varies.
• Cost: Message and data rates may apply.
• How to stop: Reply STOP to any text to opt out at any time. Reply HELP for more information, or call us at (972) 772-8588.
• Your data: We will not sell, rent, or share your mobile phone number or text-message opt-in data with third parties or affiliates for their marketing purposes.

See our Terms and Conditions for the full text-message terms.

Your Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of any inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information, subject to legal and contractual obligations.

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files placed on your device. You can manage cookie preferences through your browser settings or through tools provided by Wix.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:

Rockwall Family Dental
3104 Ridge Rd, Rockwall, TX
Phone: (972) 772-8588
Email: info@rockwallfamilydental.com